Your subscription and trial
Plans, the free trial, Ripshop's commission, and changing or canceling.
Plans, their prices, the trial length and what each includes are on ripshop.io/pricing.
Start
- Settings, Subscription, Start free trial.
- Choose a plan and press Continue to payment.
- Stripe's page asks for a payment method up front. The monthly fee starts when the trial ends.
Only a shop's first subscription comes with a trial.
The commission
Ripshop keeps a share of every payment your shop takes online through Stripe or Mollie, as an application fee on that payment. It comes out of what you receive; the buyer's price stays the same. The share depends on your plan.
- It applies from your first sale, during the trial too.
- Cash, your own card terminal and orders you mark as paid carry none.
- On a refund, Stripe gives the refunded share back. Mollie does not.
Change or cancel
- Change plan. The difference is settled on your next invoice. A running trial carries on.
- Manage billing opens Stripe's page for your payment method, your invoices and canceling. Once canceled, Settings, Subscription shows the date it ends.
- Reactivate appears once a subscription has ended or is on hold, and starts it again without a new trial. Your shop's data is kept in between.
Lower on the same page, a section named after your plan lists what it includes.
Still stuck?
Tell us what you are trying to do and we will walk through it with you.